Terms and Conditions

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Terms and Conditions

Terms And Conditions shall govern your use of this website, owned by ASSOCIAÇÃO DIANOVA PORTUGAL  – INTERVENÇÃO EM TOXICODEPÊNCIAS E DESENVOLVIMENTO SOCIAL (collectively referred to herein below as DIANOVA PORTUGAL ), with Head Office at QUINTA DAS LAPAS, 2565-517 MONTE REDONDO – TORRES VEDRAS, registered corporate entity 501601163.

These Terms apply in full force and effect to your use of this Website www.dianova.pt and by using this Website, including all pages within it, the user declares that has read, understood and expressly accept all terms and conditions contained herein in full.

The Terms and Conditions may be altered at any time by decision of DIANOVA PORTUGAL, and it is deemed that the alterations come into force from the date on which they are placed on the website.

Industrial and Intellectual Property

All content shown on the Website and, in particular, domain, logos, brand, design, illustrations, photos, films, contents, texts, graphics, and attached documents are the exclusive use and property of DIANOVA PORTUGAL and affiliated or associated organizations, and are protected under the general terms of the law and by the national and international legislation for the protection of Industrial and Intellectual Property.

Any copying, reproduction or resend, imitation, circulation or broadcasting, modification, distribution, use, sale, publication or any other use, total or partial, for commercial or personal use, whatever the means used may be, from all texts, image, illustrations, photos, advertising, branding, logos, or other elements of website content, is expressly prohibited and protected by law, without the prior and express authorization granted by DIANOVA PORTUGAL.

The free use authorised by law, in particular the right of quotation, provided its origin is clearly stated, is an exception to this prohibition.

Privacy and Data Protection Policy

Privacy and Protection of data (registered and/or made available by users) rules, fall within the framework of the provisions laid down in the applicable Portuguese law.

DIANOVA PORTUGAL respects the privacy of all users of it website and is committed to protect personal data shared by each user, being the user himself, the only responsible for all data supplied.

Some sections and/or functionalities can be accessed without any personal information.  However, should it be necessary for you to provide us with personal information to access a certain type of functionality, or you freely decide to, this information and data will be used in the framework of the provisions laid down in the applicable Portuguese law, being DIANOVA PORTUGAL responsible for collecting and data processing these personal information.

In accordance with the law, data subjects are entitled to free access without restrictions, in order to confirm, rectify, delete or block the data that they have provided, and may do so, at any time and free of charge, in person, writing to the address of this institution duly identified on the website, or by mail to secretariado@dianova.pt.

DIANOVA PORTUGAL shall process personal data for administrative and commercial management or to provide service requested by the user.

DIANOVA PORTUGAL does not supply or otherwise make available to third parties, any personal detail submitted by the users of our site, without express consent.

After the collection of individualised personal information, DIANOVA PORTUGAL will proceed to store and retain it, until we receive instructions from the user, or until the law may require its removal.

Cookies Policy

Cookies are used by  DIANOVA PORTUGAL, to improve performance on our website, and make Web surfing easier for you, by saving your preferences as a user, data necessary to identify the communication device (PC, Tablet, mobile or other)  or to know you are already logged in, for example.

What are cookies?

“Cookies” are small text files, with generic and anonymous information, that are stored on your computer or mobile device through the Internet browser, that gather information about the website you visit, related only to your preferences.

They are widely used to sustain and increase performance of websites and to supply the website’s owner with the interest awakened and number of users/uses.

There are two main kinds of cookies: session cookies and persistent cookies.

Session cookies

Session cookies are only stored in your PC or device whilst you access the website. They are deleted from your computer when you leave the website.

These cookies are used for example, to store “Session ID”, allowing login into Consumers Club and surf the website, without login again.

Persistent cookies

These are stored, for a variable period of time, on the Internet browser and on devices (PC, mobile, tablet), and are used whenever users visit again the website. They are generally used to focus the browsing according to the user’s interests, enabling us to provide a more personalised service.

If you need more information about what are, their functionalities and usefulness of cookies on this website, please look at the list below.

DIANOVA PORTUGAL shall not transmit information collected by cookies, nor give them to third-party, unless enforced by law (for example state organizations or law authorities).

Meanwhile if the user does not pretend to store website data on the device, there are ways to block some or all the cookies and to delete the stored ones.

Refusing to accept cookies on website, may result in users being unable to access certain areas, or interactive tools from the website.

How to manage cookies on your browser

If you want delete or manage cookies stored in the device (PC, mobile device), you can do this through your browser settings.

On the list below, you can find information, how to adjust your preferences on cookies usage, on main browsers:

If your computer is browsing with:

Internet Explorer – http://support.microsoft.com/kb/196955

Google Chrome – http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647

Firefox – http://support.mozilla.org/en-US/kb/Cookies

Safari – http://docs.info.apple.com/article.html?path=Safari/5.0/en/9277.html

Opera – http://www.opera.com/browser/tutorials/security/privacy/

If your mobile device is browsing with:

Safari iOS – http://support.apple.com/kb/HT1677

Android – http://support.google.com/mobile/bin/answer.py?hl=en&answer=169022

Blackberry –


Windows Phone – http://www.microsoft.com/windowsphone/en-us/howto/wp7/web/changing-privacy-and-other-browser-settings.aspx

For more information about cookies:


Access to third-parties websites

This website may include links to other sites beyond any control from DIANOVA PORTUGAL. DIANOVA PORTUGAL is not responsible for the content, correctness, functionalities, performance or quality of any other third-party website.

Liability exclusion

This website is provided “as is” with contents update today and must be seen as being of an informative nature.

Despite of DIANOVA PORTUGAL efforts in maintaining the contents up to date and reliable, these may contain inaccuracies, typographical errors or be outdated.

Although it is committed to the website security, enforcing technical, physical and logical protection measures, in order to warrant its protection, DIANOVA PORTUGAL do not guarantees that, the files available for downloading on the website, are free from viruses, worms, Trojan horses, scripts or any other code or program that may contain destructive or harmful properties.

 Operating Policy

It is expressly forbidden to use the site for illegal purposes or any other purposes that might be considered unworthy of the image of DIANOVA PORTUGAL and/or affiliated or associated companies.

It is also forbidden any action that might be in breach of a person’s right to privacy.

Using this website for slandering or insulting the company, infringing intellectual or industrial property of DIANOVA PORTUGAL, creating or introducing any type of virus, usurping, imitating or using materials contained within it, are punishable by criminal law.

Applicable legislation and jurisdiction

These terms and conditions of use shall be governed by and construed in accordance with the laws of Portugal. Any litigation arising from these Terms and Conditions, will be settled by the competent court of law in Lisbon with express exclusion of any other.


Last update : 17/05/2017